Appliance Servicing

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Bord Gáis Energy acting through its Energy Supply division currently provides appliance servicing products to customers through a standalone business unit known as Home Energy Services; historically known as Appliance Servicing.  This unit is currently responsible for marketing, maintenance and repair services for properties across the residential market.

Following an operational review of the Home Energy Services business and in line with Bord Gáis’s overarching outsourcing strategy, a decision has been made to outsource a number of services from this business unit. The objectives of the outsourcing decision are:

•  Operational Efficiency
•  Operational Scalability

 The services to be outsourced are:

•   The service delivery and logistics management associated with the service engineer function.  It is anticipated that this function will extend also to installation, maintenance and testing services.
•   Supply and management of equipment, appliances and spare parts
•   Various administrative tasks included in these functions

Client

Bord Gais Energy

Project Value

€50,000,000

Project Duration

3 years

Services Provided

Cost Engineering
Cost Engineering provide us with the tools to plan cost and manage those costs throughout the life cycle of a project to complete the project within the costs defined in the original plan

Contract Management
We provide Contract Management on a vast range of projects from project inception, feasibility, conceptual and detail design, procurement, construction, commissioning and completion. During these phases we provide Contract Management in the form of contract strategy, contract administration, award papers, claims evaluations, negotiation and settlement.

Quantity Surveying
As our original core business, we have been practicing Quantity Surveying since our company inception in 1997. Our Quantity Surveyors have significant experience in handling commercial and contractual aspects of major projects throughout the world and our current Chief Executive, Tom O’Donnell is a Board member of QS UK World Region Board for the Quantity Surveying and Construction Division.

Programme Management
Long O Donnell Associates provide a full spectrum of services to ensure successful international programme management within the energy and infrastructure sectors. Successfully delivering client’s business benefits from their construction programmes time and time again has provided repeated evidence of our strengths as a market leader in this field.

Procurement Management
We provide a full management service of the procurement cycle including PIN and OJEU Notices, invitation to tender (ITT), tender evaluation criteria, evaluation process, negotiations and contract award recommendations. We can implement a fully managed operational solution, which support the complete lifecycle of procurement management and adherence to current procurement rules.